Go Jauntly is a limited liability company registered in England and Wales under registration number 10308088. Our principal place of business is at 54-58 Tanner St London, SE1 3PH, United Kingdom.
We are registered as a data controller with the UK Information Commissioner’s Office. Our Data Protection Registration Number is ZA214058.
1 . Information We Collect, Store or Use
a. Usernames, email addresses, passwords, full name, photos, comments, social media handles (if used to log in). Data is stored securely on AWS, MySQL and Cognito and can only be accessed through AWS credentials.
b. With your permission we use your anonymised location to suggest better content to you and help you get out on more walks. For users who are sadly not near any existing in-app walks, using our analytics platform, Firebase, we can see the most popular places for Go Jauntly which are in need of specially curated walks for our users. “Location Data” through your device means either approximate location or, with your consent, precise location. We only use this data to surface Walks nearby within our Services, pollution and/or weather information, including for internal purposes to develop, enhance, and improve our Services and your experience.
d. You may choose to share your own walking routes to share with the community by uploading your original pictures and supporting information about the walking route, this is optional. By giving Go Jauntly access to your camera roll, you provide the app access to view your photos and videos in order for you to pick the photos that you wish to share. Please note that we only use images you explicitly select to appear in the walk or as your profile image. Once an image is selected, they are copied and compressed on your device and then uploaded to Go Jauntly’s server where they’ll be resized and cropped to fit different devices and use cases. We do not automatically take images from your camera roll. The location of the image is taken from the images geo-tag, which is an approximate location of where the image was taken as per your device settings. Please note that the images appear online as soon as you publish your walk so we recommend that you exercise caution and only share imagery or information that you are happy or have permission to share. If you decide to, you may delete your own walk within the “My Walks” section. It should be noted again that when you sign up to Go Jauntly, you create a personal profile. Your username, shared walks and saved walks may be publicly visible in the future. We recommend that you choose your username wisely. If you specify an optional location on your profile or if a social network provided has provided this as part of your registration, this may also be visible. Location is editable at any time.
f. If you contact us (for example, if you report an issue or problem with our Website or App) via email, we may keep a record of that correspondence for up to 30 days;
g. We may request for you to complete surveys for research purposes (which you do not have to respond to);
h. We may also automatically collect other non-personally identifiable information each time you visit our Website, including:
I. technical information, including the IP (Internet Protocol) address used to connect your computer to the internet, browser type and version, device type and screen size.
II. information about your visit, including the full URL (Uniform Resource Locator), page response times, download errors, and length of visits to certain pages.
j. Please be advised that we never knowingly collect data from anyone under 13; If you become aware that a child has provided us with Personal Data without parental consent, please contact us at email@example.com and we will take steps to remove the data and cancel the child's account.
k. Please be advised that before you provide to us any personal information of another person, you must obtain that person’s consent.
2. What We Do with Your Information
a. Any information we collect from you, or that you provide to us is for the purpose of understanding your needs and providing better services to all of our Website and App Users;
c. We are committed to ensure that your information is secured. In order to prevent unauthorised access or disclosure, we use Security Sockets Layer (SSL) encryption technology to encrypt sensitive information (e.g. login credentials). We follow generally accepted standards to protect your data from cross-site scripting (XSS) vulnerabilities.
d. In your best interest, you should not share your login credentials with anyone.
e. We use non-personally identifiable information collected from you to administer our Website and App, and for technical purposes, including troubleshooting, enhancing our App & Services, data analysis, testing, research, statistical and survey purposes.
f. We use Branch, Firebase and Crashlytics as tracking tools within the app. These technologies may be used in analysing trends, app performance, administering the app, tracking users’ movements around the app only, and to gather basic anonymised demographic information about our user base as a whole. We may receive reports based on the use of these technologies by such companies on an individual as well as aggregated basis. Separately, Users also have option to opt-in to iOS Analytics which will share app performance and some user behaviour with Apple, this is a part of the user’s phone settings and is not specific to the Go Jauntly App .
g. If you opt-in to our optional marketing newsletter, we may email you about cool walks, interesting collaborations and our general news. We use a third-party tool called Mailchimp to store this information.
h. We may collect your Personal Information when you engage with our online communities. This includes when you interact with our social media pages, submit content, leave reviews, or otherwise enter information into comment fields, blogs, message boards, events. We recommend that you exercise care in deciding what information and content you wish to disclose.
3. Sharing of Your Information
a. We may disclose your personal information, on confidential basis, to any member of our Affiliate, employees, professional advisers, consultants and/or valid representatives, in so far as reasonably necessary, and for the purposes of performing our obligations and providing you with our Services;
b. We may also disclose your personal information to third parties:
II. if we are under a duty to disclose your personal information in order to comply with our legal obligation, or, if required under a court order;
III. in order to enforce or exercise our rights (statutory, contractually or otherwise);
V. in order to protect the rights, property, or safety of Go Jauntly, our Members, Users or the public, as required and permitted by law.
d. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
4. Where We Store Your Information
Any data we collect from you may be transferred to, and stored at, a destination within the UK and the EU. It may also be processed by staff (ours or third parties’) within those jurisdictions, in order to fulfil your order and perform our Services. By submitting your personal data, you are agreeing to this transfer, storing and processing. Data is stored securely on AWS, MySQL and Cognito and can only be accessed through AWS credentials. We will take all steps that are reasonably necessary in order to ensure that your data is being treated securely and in accordance with this Policy.
a. We will be using cookies to help us to improve our Website, App and our Services and to measure how people are using our Website and App. All of these are aimed at delivering to you a better and more personalised Services;
d. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the website: http://www.allaboutcookies.org
6. Third Parties’ Cookies
b. For the Website, we use Google Analytics to identify which pages are being used. Google Analytics is an easy and free web analysis service provided by Google Inc. (“Google”), which may generate cookies. We use this free web analysis service from Google to help us analyse data about web page traffic on our Website and App which in turns would enable us to provide better Services to all of our Website and App Users. As part of this free web analysis services, Google utilizes the data collected to track and examine the use of our Website and App, to prepare reports on its activities and share them with other users of Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. You can opt out from it [https://tools.google.com/dlpage/gaoptout?hl=en]. If you wish to learn more about Google Analytics please visit https://analytics.google.com/analytics/web/provision/?authuser=0#provision/SignUp/
c. We may also from time to time use the capabilities and services of Squarespace Analytics (https://www.squarespace.com/), a built-in analytics platform that gives insight how our Website and/or App is performing. If you wish to learn more about Squarespace Analytics please visit https://support.squarespace.com/hc/en-us/articles/206544167
8. Data Retention and Deletion
We will retain your Personal Data for as long as you maintain an account or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Where permissible, we will also delete your Personal Data upon your request, the request will be actioned within 30 days. If you have any specific requests regarding your data please email our support team at firstname.lastname@example.org
9. Other Websites and Others
a. Our Website may contain links to other websites of interest. These third parties’ websites may have their own privacy policies, which are entirely independent from and have no relation to us.
10. How to Contact Us
a. The Website and App are owned by Go Jauntly and operated by Go Jauntly;
b. For customer services, general questions, to delete your account and data or technical support, please contact email@example.com