You can download the App in iOS App Store and Google Play Stores: Austria, Australia, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Isreal, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Spain, United Kingdom and the United States. If you’re in a country that we’re not available in yet, drop us an email to let us know and we’ll do our best to sort it out!

It’s easy to create walking routes for other people to enjoy. All you need to do is have the location switched on for your photos and either create the walk as you go or upload it when you get home (the team does it when we’re back home). Here’s the ultimate guide to creating routes walks to share with others here.

Yes, you can edit locations, tap the ‘Pin’ icon to edit, move and save the new GPS coordinates. Find out more in the ultimate guide to creating routes.

When you publish a walk on Go Jauntly, we get a notification and review the walk for any errors. You will be able to find your walks in your “Published” walks area in the app. The best of the best will show in the “New Walks” or “Latest Walks” collection.

Yes! You can edit your walks after they’ve been published. If you go into your “Profile” section on iOS or the ‘My Walks’ section on Android then to your ‘Published’ routes, there’s a little edit icon.

Have you switched on location? If not, please do that and the app will show the nearest curated walks to your location. You may need to refresh the app.

If there are still no walks near you, it might just be that we’ve not been able to get to your corner of the world yet. However we have launched Dynamic Green Routes across the UK & Ireland where you can find a plethora of walks from your doorstep. It’s also easy to create walks yourself. We’ve noticed that when one person does it, others seem to follow. Get sharing and caring in the community! See our ultimate guide to creating routes. Thank you! It’s what Go Jauntly is all about.

Yay! That’s brilliant as we believe in collaboration. Email us or find out more on how we work with others on our partnership page.

There’s an optional premium subscription! Over 2000+ walks are free to access and nearly all of the features are free. The subscription helps support our app and in return gives people access to an extra 180+ specially curated walks and the ability to download walking trails for offline mode. This optional fee helps to cover some of the costs of app maintenance and hosting. You can find out what is available in the premium subscription on this page.

You can cancel your subscription via your App Store account or Google Play account. Please note that your subscription will automatically renew at the end of each term and your credit card will be charged through your App Store or Google Play account. 

The benefit of paying annually is that you get 12 months for the price of 10. So if you’ve already enjoyed using Go Jauntly, it’s a perfect option if you wish to continue using our app but want to upgrade to receive 100% access to content and features and to also support our movement to encourage more people to experience happiness outdoors.

Here are some quick steps to rectify this issue.

1. Make sure the latest version of Go Jauntly app is downloaded onto your phone.

2. If it is already, pull down to refresh on the app homepage. If the problem persists then you may need to "restore subscription". See next points.

3. Go to your profile at the top left hand side of the Go Jauntly app then tap the settings Cog icon on the top left -hand side of the screen.

4. Now go to "My Subscription”

5. Scroll down and tap "Restore Subscription" and this should fix the problem.

6. You may need to pull down to refresh on the app homepage to see the change take effect.

In the unusual circumstance that the problem persists, drop us an email and we’ll help you out.

Unfortunately, the Dynamic Green Routes walking map only works in the UK and Ireland at the moment. We’re hoping to bring this feature to more corners of the world and will be working on this through 2022 and 2023. Email us if you would like to learn more.

Firstly, make sure that you have a premium subscription to Go Jauntly. Steps goes as follows...

1. In the trail you want to save, press the ellipsis button on the bottom right corner of the screen

2. Press Download Trail and wait until it is complete

3. You have successfully saved a trail for offline use

iOS

• Press the tiny tree icon on the top right of the screen

• Select the tab called 'Downloads'

• Pick the trail you would like to use

Android

• Select the 'My Walks' tab

• Select the 'Downloaded' tab on the top

• Pick the trail you would like to use

If you enjoy pushing yourself then challenges are just the thing for you. You can join challenges to encourage you to get out there and appreciate the great outdoors. Find out more in our Challenges section.

Some of our challenges are done in partnership with councils in the UK. We ask for a postcode to help measure engagement with the challenges and to occasionally give out rewards in a prize draw. The user account associated with the postcode will be known only to Go Jauntly in line with our Privacy Policy.

Nine times out of ten it's one of these:

• Give it a little time. We check in on your activity periodically rather than the instant you take a step.

• Open the app. That triggers a fresh check straight away.

• Check your permissions. Follow the guide for your phone - Health Connect on Android, Apple Health on iPhone.

• Check your tracker is sharing. Your watch or tracking app needs permission to write into Health Connect or Apple Health as well.

• Add it by hand. Press the ‘Add Activity’ button on the challenge chat page, then ‘Add Missing Activity’.

Still stuck? Email us and we'll take a look.

Not at all.

If you have an iPhone, it already counts your steps and walking distance on its own using its motion sensor, as long as you're carrying it with you. There's nothing else to set up.

On Android, Health Connect doesn't count steps by itself, so you'll need at least one app feeding it - Google Health, Samsung Health, Garmin Connect or similar. Our Health Connect guide walks you through it.

And whichever phone you have, you can always add a walk by hand from the challenge chat page.

On some challenges, as long as you've allowed us to read your past data. When you join, we look back over your history and count the progress you'd already made towards the target.

So you could start the annual Walk 2025km challenge in February rather than when it launched in January, and still get credit for your walking.

For challenges which are broken down by week then there will be a cut off of between 1 - 7 days for you to add any activity.

If you turned that permission down, you can switch it back on - see the Health Connect or Apple Health guide.

Only the handful of data types we need to work out your challenge progress - and we only ever read them. Go Jauntly never writes anything back into your health app.

On Android, through Health Connect: Steps, Distance and Exercise.

On iPhone, through Apple Health: Steps, Walking + Running Distance, Cycling Distance, and Wheelchair Distance and Pushes if you use a wheelchair.

We don't read heart rate, sleep, weight or anything else. More in our activity tracking guide and our privacy policy.

Both are optional, but we recommend allowing them:

• Past data lets us count progress you'd already made before you joined a challenge.

• Background data lets us check in on your progress without you needing to open the app. Without it, you'll have to open Go Jauntly for your challenge progress to update.

You can change your mind at any time from Settings > My Connections in the app.

Go to Settings > My Connections in the Go Jauntly app and pick your health platform. You can disconnect there whenever you like.

You can also turn individual data types off from the other side - in Health Connect on Android, or in the Health app on iPhone. Both guides have step-by-step instructions: Health Connect and Apple Health.

On iPhone, yes. If you've set your Health app up for wheelchair use, we can read your Wheelchair Distance and Pushes alongside the usual metrics, so your challenge progress reflects how you actually get about.

On Android, we currently read steps and distance from Health Connect. If your setup isn't being counted properly, let us know - we'd genuinely like to hear about it.

Google Health is the new name for the Fitbit app, so your Fitbit device and history carry over automatically.

On Android, yes - connect Google Health to Health Connect and we'll pick it up from there.

On iPhone, not just yet. Google Health can currently read your Apple Health data but doesn't write anything back into it, so activity that only exists in Google Health won't reach us. Google say support is coming later in 2026.

Our Google Health guide has the full set of steps.

There are two ways to get your walking into a challenge.

Automatically. Connect Go Jauntly to your phone's health platform - Health Connect on Android, or Apple Health on iPhone - and your steps and distance will be counted for you. See our activity tracking guide to get set up.

By hand. Press the ‘Add Activity’ button on the challenge chat page, then ‘Add Missing Activity’, and enter the date, time, distance and steps yourself.

Everyone's stride length and pace are different, so to get the most accurate idea of how far you have walked we use the distance reported by your tracking device.

With Apple Health we use the ‘Walking + Running Distance’ metric, which reports each activity you have done each day, as long as it is above a few metres in distance. With Health Connect on Android we use the equivalent ‘Distance’ records written by your tracking app.

Anyone who chooses to record their walks manually can still add their walks with a specific distance of their choice. If multiple activity times overlap, the largest activity will be used.

It depends on your phone, and we have a guide for each:

• Health Connect - for Android.

• Apple Health - for iPhone.

• Google Health - if you use the app formerly known as Fitbit.

For an overview of how it all fits together, start with our activity tracking guide.